Margaritaville Island Reserve Riviera Cancun - A Karisma All-Inclusive Experience For All (Adults Only), Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, Mexico, 77580

“Nestled right on the beach, this hotel offers stunning ocean views and easy access to enjoyable beach days!”view full review

Margaritaville Island Reserve Riviera Cancun - A Karisma All-Inclusive Experience For All (Adults Only) features five-star accommodations with amenities like a Grand Pool Complex and luxurious suites. This Puerto Morelos hotel caters exclusively to adults, offering an all-inclusive experience with varied dining options and leisure activities.

Rooms & Amenities

Rooms at Margaritaville Island Reserve Riviera Cancun include spacious suites equipped with king-size beds, private terraces, and living areas with sofa beds. Amenities such as flat-screen TVs, minibars, and coffee machines enhance guest comfort.

Dining & Experiences

The hotel offers diverse dining options with on-site restaurants specializing in both local and international cuisine. Guests can also partake in culinary experiences like tequila tastings and themed events throughout their stay.

Leisure & Activities

Leisure amenities include an outdoor swimming pool, a fitness center, and spa services designed for relaxation. Guests can also enjoy activities such as snorkeling, with nearby attractions like Crococun Zoo just 5 km away.

Services & Local Area

Margaritaville Island Reserve Riviera Cancun provides concierge service and 24-hour front desk assistance for guest convenience. Nearby transport options include local taxis, and the hotel is 25 km from Cancun.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Paradise Room

2 persons

29 m²

1 King-size bed

Shower

Coffee machine

room details

Paradise Suite

2 persons

58 m²

1 King-size bed

Shower

Coffee machine

room details

Paradise Junior Suite

2 persons

43 m²

2 King Size Beds

Shower

Coffee machine

room details

Swim Up Paradise Junior Suite

2 persons

43 m²

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 7.0 km

Airports

Cancun (CUN) 20.3 km

Aeropuerto de Playa del Carmen (PCM) 43.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Food!

“I had an very nice culinary experience at the resort! Every meal was delicious, and my absolute favorite was the Italian restaurant. The food there was excellent, and our waiter, Carlos, was always professional and attentive. The variety of dining options made each night something to look forward to.” view full review

Epic Spa Experience!

“I booked a couples massage at the resort's spa, and it was absolutely amazing! The facility was beautiful and clean, and the service exceeded my expectations. It felt like a true escape, reminiscent of high-end spas I've visited elsewhere. This was one of the highlights of my vacation!” view full review

Great Gym Facility!

“I was pleasantly surprised by the fitness room available at the resort. It was well-equipped with modern machines and wasn't crowded at all. I was able to keep up with my workout routine while enjoying my vacation, which made me feel fantastic!” view full review

Beautiful Accommodations!

“My room was fine and spacious compared to other resorts I've stayed at. It was impeccably clean and had all the amenities I could ask for. The large, comfortable bed made it easy to relax after a day of exploring the resort.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Horseback riding
Table tennis
Yoga class
Sports trainer
Aerobics
Fishing

Guest Parking

Dryer

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, Mexico, 77580

Map view

Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, Mexico, 77580

City landmarks

Landmark

The Kay Club

640 m

Landmark

Bahia Petempich Beach

1.8 km

Beach

Bahia Petempich

3.0 km

Zoo

Crococun Zoo

4.8 km

Gallery

Galeria Arte Zissimo arte contemporano

5.9 km

Landmark

Catholic Church

6.6 km

Nearby

Beach

Snorkeling Adventure

0 m

Reviews and Ratings

Feedback from previous guests about their experience.

Hannah

United Kingdom, February 2025

6.2/10

I had a mixed experience at the hotel. While the staff were friendly and helpful, the overall amenities and dining options left a lot to be desired. The location was decent, but the accommodations were not what I expected based on the descriptions. It was a frustrating stay due to misleading promises on the website.

Rooms

5.0

Our room smelled of rotten eggs and didn't meet the cleanliness I was expecting. We stayed in a 'Family Swim-Up Suite,' which seemed perfect for us, but overall, it was not up to standard.

Service

7.0

The service was friendly, with some staff being particularly kind and ready to assist us. However, there was also a strange feeling that tipping was almost necessary for receiving better attention.

Location

8.0

The hotel's location was good, not too far from the tourist areas, but also providing a peaceful environment to relax in.

Dining

5.0

Dining was quite underwhelming as options were limited and often repetitive. We were hoping for better variety and quality.

Facilities

5.0

The facilities looked nice, but they were underwhelming in terms of what was advertised. Amenities were not as plentiful as promised.

Friendly staff

Misleading advertising

Jonathan

United Kingdom, February 2025

5.4/10

My experience at this resort was disappointing, particularly with the service and dining options. The rooms were not as clean as I had hoped, and the lack of attention for families was evident. Although some staff members were friendly, the inconsistency in service made it frustrating. The location had its perks, but the overall management needs significant improvement for a resort that advertises family-friendliness.

Rooms

5.0

The rooms I stayed in were not well-maintained, with dirty sheets and issues with the AC. I had a hard time feeling comfortable.

Service

5.0

Service was inconsistent; while some staff members were friendly and attentive, others seemed disinterested and unhelpful.

Location

6.0

The location had potential but was frequently marred by unpleasant odors from the beach and surrounding areas.

Dining

5.0

Dining options were a letdown; we faced long waits and poor communication regarding reservations, plus food hygiene was concerning.

Facilities

5.0

Facilities were lacking; I expected better amenities for families, especially concerning pool areas and activities for kids.

Paul

United Kingdom, January 2025

6.0/10

Our stay at the hotel was filled with highs and lows. The staff was generally friendly, and the room was spacious and clean, but I encountered some significant issues with customer service and communication, which overshadowed the positives. The beach was unfortunately marred by seaweed, which wasn't dealt with, impacting our overall experience.

Rooms

7.0

The room was spacious and clean, but I expected more considering the price. It was comfortable but lacked modern touches that would elevate the experience.

Service

5.0

While some staff members were accommodating, there were notable lapses in customer service, especially at the front desk. I felt that more attention should have been given to resolving issues promptly.

Location

5.0

The hotel's location is decent, being on the beach, but the water quality was disappointing with murky green water and piles of seaweed daily.

Dining

6.0

The dining options were average; I experienced a few disappointments, such as running out of certain food items early, which was frustrating.

Facilities

6.0

The overall facilities were adequate, but some areas felt outdated, and the cleanliness was inconsistent.

Riley

United Kingdom, December 2024

6.4/10

My experience at this hotel was quite mixed. While the location is beautiful and the beach area is well-maintained, the service and dining aspects left a lot to be desired. The rooms were acceptable, but not up to the standards I anticipated based on previous visits. Overall, it felt like the hotel is cutting corners, which was disappointing.

Rooms

7.0

The family swim-up room we eventually got was decent, but the check-in process felt disorganized. After some confusion, we were finally moved to the right room, but it took time away from enjoying our vacation.

Service

5.0

While some staff members were helpful, I noticed a lack of enthusiasm and effective communication, particularly at the front desk. It felt like they were just going through the motions.

Location

8.0

The beach area was beautiful and well-kept, although there were setbacks with the overall beach experience. The common areas were also clean, but a little overcrowded at times.

Dining

6.0

Dining options were limited and there appeared to be a significant decline in the quality of food compared to past visits. Reservations were a hassle, and the menu changes were not favorable.

Facilities

6.0

Facilities were generally okay, but I was disappointed that the theater and some other areas were closed for renovation, which took away from our overall experience.

Luke

United Kingdom, October 2024

8.8/10

We had an incredible stay at the resort, celebrating our anniversary and attending a wedding all in one. The service from the staff was outstanding, and we made some wonderful connections. However, our experience at dining didn't meet the high standards we expected, as some issues arose with food quality. Overall, it was a memorable trip, thanks to the friendly staff and beautiful ambiance.

Rooms

9.0

The room we stayed in was spacious and well-maintained, offering a cozy atmosphere that we loved.

Service

10.0

Service was exceptional, with attentive staff who remembered our names and preferences, making us feel at home.

Location

10.0

The resort is ideally situated by the beach, providing easy access to beautiful views and water activities.

Dining

6.0

While the food options were varied and usually delicious, we faced some disappointments with the quality, especially during peak hours.